Renewals, enrollment and access requests compete with the day’s patient care. nCare coordinates the follow-up, with approvals staying with your practice.
Hemi extracts rates, terms and renewal dates. The team checks questions against the source document.
Follow-through
Our operations team supports the agreed contract work. Your practice retains contract decisions and approvals.
Responsible team Operations team + practice leadership
02 / Credentialing
Know what each provider needs next.
Provider records, payer enrollment and renewals stay organized for the team doing the follow-up.
Provider record · illustrative checklist
Provider renewal checklist.
Documents & licenses
Keep current
Payer enrollment
Follow status
Missing information
Request & review
What’s included +
Provider records
Track provider documents and licenses so the team can request missing items and follow up before renewal.
Payer enrollment
Track payer enrollment status and outstanding requests so the credentialing team knows what to follow up.
Responsible team Credentialing team
03 / People and systems
Help staff get the access and support they need.
People administration, system access and day-to-day IT support—with requests reaching the team responsible.
Access. Backups. Support.The systems behind the working day.
What’s included +
People
HR and payroll administration are part of the scope we agree with your practice.
Systems
Access, backups and IT support are coordinated around your environment. Your practice retains decisions about people and system access.
Responsible team HR + IT support
People, technology and your practice
Who handles what.
nCare’s team
We coordinate contract renewals, credentialing, HR administration and IT support within the scope agreed with your practice.
Your practice
Your leadership sets priorities and retains decisions about contracts, people and access.
Supported by Hemi.
Extracts contract terms and supports tasks across practice applications.
Tools in this workflow +
Hemi
Brings terms and obligations into view.
Navi
Supports work across practice applications.
HemiConnect
Working with your systems.
Provider records, payer requirements and staff access span several applications. We map the systems and agree who handles each approval.
Connection and setup +
We review direct connections and supported application workflows, confirm compatibility and agree access, responsibilities and scope with your practice.
